Wednesday, August 02, 2006

 

"Disgust"

Anon on the blog:
I find it disgusting you make money on giving people bad credit rating.

Jill:
We don't rate anyone. We simply hold some of the information that a lender will use to make a credit decision.

Declan:
The viewers' complaint seems to be that they moved house, applied to go on the electoral roll, and then told Experian about it - but you said you had to wait for the council to update its records before you could update yours.

Jill:
That's absolutely right. We cannot arbitrarily alter a public record. Local councils update our records every month.

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